Payments and Fees

You may choose to contact your health fund although Vista Day Surgery will also be contacting your health fund to confirm your details prior to your admission.

Details which will be confirmed include:

• Your level of health cover adequately covers the cost of the accommodation, procedure and prostheses if required.
• If an excess / co-payment is payable for your admission.

If you have been a member of your health fund for less than twelve months your fund may not accept liability for the costs of your admission, e.g. in the case of pre-existing conditions prior to your joining.

Your health fund has the option to obtain details from your GP or specialist.

Please note that the surgeon fee, surgical assistance (if relevant), pathology (if relevant) and anaesthetic fees will be billed separately by the practitioner/service.

Payment procedure

• Private patients: a claim will be made directly to your health fund. Any excess or co-payment must be paid on admission.
• On the completion of a Health Fund check with your insurance company - and it is found that you have not served your 12 months waiting period - you will be required to pay all expenses associated with your procedure prior to admission. Please advise your health fund of your upcoming admission to day surgery.
• Veterans’ Affairs patients: the day surgery will lodge a claim on your behalf.
• Workcover / Third party patients: total payment must be made on admission unless written approval for admission has been received from the insurer.
• Uninsured patients: total estimated payment must be paid on admission.

Payment may be made by:

Bank cheque (we do not accept personal cheques), credit card or EFTPOS.

If you intend to pay your account using EFTPOS, please check your daily limit as most banks have a daily limit of $1,000.

If you have any questions about the admission procedures, completion of forms, costs or health insurance status, our staff will be happy to assist you. Phone (08) 8373 1300.